Website Maintenance & Care Plans
Keep your website secure, performing, and always up to date. Our care plans give you peace of mind so you can focus on running your business.
What's included in our care plans
A well-maintained website is a secure, fast, and reliable website. Our care plans are designed to keep your site running smoothly month after month — so small issues never become big problems.
Our care plans include
Content management system updates
We keep your CMS core up to date to ensure stability, compatibility, and the latest features.
Theme Updates
Theme updates are applied promptly to patch security vulnerabilities and maintain a healthy site.
3rd party plugin updates
We manage and update all third-party plugins to keep your site secure and functioning correctly.
Daily Backups
Your entire website is backed up every day so we can restore it quickly if anything goes wrong.
Security Monitoring
Continuous security scanning identifies threats before they can cause damage to your site or visitors.
Uptime Monitoring
We monitor your site around the clock and are alerted the moment it goes offline so we can act fast.
Priority Support
Care plan clients jump the queue. When you need help, you get it faster — no waiting in line.
Software Licences
Premium plugin and theme updates are included and managed on your behalf, no extra costs hidden away.
Why a care plan matters
Stay Secure
Outdated software is the number one cause of website hacks. We stay on top of every update so you don't have to.
Always Online
Downtime costs you customers and credibility. Our uptime monitoring means issues are caught and resolved fast.
Expert Support
You have a dedicated team who knows your website. When something needs fixing, we already have the context to act.
Ready to protect your website?
Get in touch today to discuss the right care plan for your website and budget.
Frequently asked questions
Everything you need to know about our website care plans.
The best benefit of our website care plans is that the chances of this reduce significantly. During each month we monitor and where needed update the software that runs your site. If something does go wrong, then we have daily backups and technical expertise to ensure the website is back to normal in the shortest time possible.
We cannot guarantee your website will not be hacked but we can promise we will do everything we can to prevent it, as well as assist in the restoration and cleanup.
While email is fantastic for general communication, sometimes we need to get together in real time for a bit of brainstorming or strategy development. We make time available each month for this. To book a time for your call, you simply book your consultation via our online calendar. We'll respond with a plan and agenda ready so we can make the most out of the time together.
If you have a task that is beyond what is included in your plan, you can send through a brief for which we'll provide a separate quote. Our standard rate is $150 p/hr.
This is one of those "it depends" questions. If you have an existing host we can review them to see if their product and service is up to the standard we like our clients to be on. If not, we have a couple of hosting providers we highly recommend.
Billing is all managed automatically via Credit Card and this occurs on a monthly basis.
We totally respect any client's decision when it comes to ongoing support and service. If you would like to cancel your site care plan, please email us 30 days prior to renewal and we will cancel your monthly payments.