E-Commerce & Online Stores

Both are excellent platforms but suit different needs. WooCommerce on WordPress gives you complete flexibility and ownership — it's ideal when you need custom functionality, want to keep costs low at scale, or already have a WordPress site. Shopify is a fully hosted solution that's faster to launch and easier to manage day-to-day, making it a great choice for product-focused businesses that want reliability without server management. We'll help you choose based on your products, budget, and growth plans.

We integrate all major Australian payment options including Stripe, PayPal, and direct bank payment gateways from NAB, Commonwealth Bank, ANZ, and Westpac. We'll recommend the best combination for your business based on transaction fees, customer preference, and the currencies you need to accept. Most stores benefit from offering at least two payment options to reduce abandoned carts.

Yes. We integrate live shipping rate calculators so customers see accurate delivery costs at checkout based on their address and the weight of their order. We can also set up label printing and tracking number automation so your fulfilment workflow is as streamlined as possible. We work with both Australia Post and StarTrack, and can connect multiple carriers so you can offer the best rate.

Absolutely. We connect your store directly to Xero or MYOB so that every order, refund, and customer record flows through automatically. This eliminates manual data entry, reduces errors, and makes reconciliation and GST reporting significantly easier. Your accountant will thank you.

We integrate your store with your preferred email marketing or CRM platform — Mailchimp, Brevo, Campaign Monitor, or Infusionsoft/Keap — so customers are automatically added to the right lists when they purchase, sign up, or abandon their cart. This unlocks automated welcome sequences, post-purchase follow-ups, and targeted campaigns based on what people actually bought.

Google Merchant Center lets your products appear in Google Shopping results — one of the highest-intent places a buyer can discover your store. We handle the product feed setup, domain verification, and connection to your Google Ads account if needed. We also ensure your feed stays accurate and up to date as your product catalogue changes, which is essential to staying approved and appearing in results.

Yes. We handle full store migrations including products, categories, customer records, and order history. We'll assess your current platform, plan the migration to avoid downtime, and ensure your URLs and SEO rankings are preserved wherever possible. Whether you're moving from Magento, BigCommerce, Squarespace, or an older WooCommerce site, we've got the process covered.

Yes. We offer ongoing website care plans that include software updates, security monitoring, daily backups, and priority support. E-commerce stores in particular benefit from regular attention — plugin and platform updates need testing carefully to avoid breaking checkout or integrations. Our team knows your store and can act quickly when something needs attention.